Why Shop With Us?
DISCREET PACKAGING
All orders are shipped in plain Discreet Packaging with no indication as to the contents of your order. Packing documents are placed inside your package, not on the outside.
CONFIDENTIALITY
Customer Confidentiality is very important to us. Your Confidentiality is our highest priority.
FREE DELIVERY
If you place an order of Rs1500 or more at www.loveandlustnepal.com and are based in Nepal then your order will be subject to No delivery charge
FREE GIFTS
If you place an order of Rs10000 or more at www.loveandlustnepal.com then you will be offered a selection of Free Gifts to choose from no matter where you live!
PRICE PROMISE
With our Price Match Promise we will match the price that you have found but only on the condition that the product has been found on Nepal based website, is in stock and ready for immediate dispatch on that website and is not an online auction website.
TRUSTED SHOPS MEMBER
Love And Lust is a TRUSTED SHOPS member so our customers can shop with total peace of mind in the knowledge that we have been accepted into the Trusted Shops programme. You can view the Love And Lust Trusted Shops Certificate for further information.
HASSLE FREE RETURNS
Love And Lust operates a hassle free returns policy. We don't want our customers to be dissatisfied in any way and will do everything we can to ensure a pleasant shopping experience. Please see our Return Policy for further information.
NO BACKORDER SYSTEM
All products shown on the Love And Lust website are in stock and ready for immediate dispatch. We do not operate a back order system.
ONLINE ORDER TRACKING
After you have placed your order you will be able track the progress of your order at any stage using the online tracking reference number supplied with the email sent to confirm dispatch.
SATISFACTION GUARANTEE
Love And Lust fully understands that when purchasing products online they may not be quite what you expected when they arrive. That is why we offer a 14 day exchange or refund guarantee. Please see our Return Policy for full information.
CUSTOMER FEEDBACK
We are always striving to be the best that we can be and welcome any feedback from our customers. We can only put things right if You tell us about them, so please let us know any of your thoughts, both positive and negative. In the unlikely event that any order you have placed has not met your expectations for any reason, then we want to know about it!